If you have any concerns or questions about your purchase, please contact us
Unopened products. We offer a 14 day return (from date of purchase) on any unopened products.
Opened products. May be returned for store credit only, within the 14 days of purchase.
Final sale or Free Gift with purchase: Items purchased as Final Sale or received for free are ineligible for return or exchange.
Returns are simple and easy at Pure Attributes.
To return a product please email us and let us know if the product is open or unopened.
Please also request a return authorization # by emailing our support team at
Please include your order number on the shipping box. Customer is responsible for paying the return shipping cost.
**Please note: Initial shipping fees are non-refundable. We suggest that you obtain a tracking or shipping insurance, as we are not responsible if the package is lost.
**Please note: Returns can take 4-8 weeks to process dependent on shipping and warehouse processing times.